Privacy Policy

Our Commitment to Your Privacy

Bespoke Longevity Partners, PLLC ("7Longevity," "we," "us," or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our longevity medicine services.

HIPAA Compliance

As a healthcare provider, we are committed to maintaining the privacy of your protected health information (PHI) in accordance with the Health Information Portability and Accountability Act (HIPAA) and applicable state laws. We maintain physical, electronic, and procedural safeguards to protect your PHI.

You have the right to:

• Access and receive copies of your health records
• Request corrections to your health information
• Request restrictions on uses and disclosures of your information
• Choose how we communicate with you
• File a complaint if you believe your privacy rights have been violated

Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Date of birth and demographic information
• Payment method information
• Payment and billing information

Health Information

• Medical history and current health conditions
• Laboratory results and biomarker data
• Genetic information (with explicit consent)
• Lifestyle and behavioral health information
• Treatment plans and progress notes

Automatically Collected Information

• IP address and browser information
• Device and operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide personalized longevity medicine services
• Communicate with you about your care
• Process payments and manage billing
• Schedule appointments and send reminders
• Conduct research (with your consent)
• Improve our services and develop new offerings
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, rent, or trade your personal or health information. We may share your information only in the following circumstances:

• With your consent: When you authorize us to share information
• For treatment: With other healthcare providers involved in your care
• For payment: With payment processors for billing purposes
• For healthcare operations: Quality improvement and business management
• As required by law: To comply with legal obligations
• For public health activities: As permitted by HIPAA

Data Security

We implement administrative, physical, and technical safeguards to protect your information:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on privacy and security
• Business associate agreements with third-party vendors

Your Choices and Rights

You have the right to:

• Opt-out of marketing communications
• Request access to your personal and health information
• Request corrections or updates to your information
• Request deletion of certain information (subject to legal requirements)
• Receive an accounting of disclosures of your PHI

Third-Party Services

We use trusted third-party services that comply with HIPAA and maintain appropriate safeguards:

• Basis Health for electronic medical records
• Laboratory partners for diagnostic testing
• Secure communication platforms
• Payment processors

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.